Audit Finding
OpenWrong tax treatment
TurboTax AI
Federal Module -- §25C Energy Credit -- Wrong tax treatment
The Claim
TurboTax's Intuit Assist AI chatbot, when asked about tax credits available for installing a new air conditioner, responded with information about educational expenses instead.The Error
TurboTax Intuit Assist responded to a question about air conditioner tax credits with information about educational expense deductions -- a completely off-topic response that left the user without any guidance on IRC §25C, the Energy Efficient Home Improvement Credit, or Form 5695. Additionally, §25C was terminated by OBBBA P.L. 119-21 for property placed in service after December 31, 2025. A user asking this question in 2026 would receive no credit regardless of the AI's answer. TurboTax's failure to answer the §25C question at all is compounded by the fact that a correct answer would also need to address the OBBBA termination date.
The Citation
IRC §25C (Energy Efficient Home Improvement Credit); IRS Form 5695; IRS Publication 5886; OBBBA P.L. 119-21 (§25C terminated for property placed in service after December 31, 2025); IRS FS-2025-05
Business Impact
A small business owner who also owns their home could miss a legitimate §25C energy credit worth up to $600 per qualifying HVAC unit, and if they relied on the AI's misdirection toward education credits, could also incorrectly claim an education credit they do not qualify for, triggering an IRS audit or accuracy-related penalty under IRC §6662.
Verdict
KKATC Tax Response
Note
Sourced from reddit candidate: https://www.washingtonpost.com/technology/2024/03/04/ai-taxes-turbotax-hrblock-chatbot/KKATC Tax Prep and Consulting
This scenario is covered.
If AI gave you advice like this, a review costs less than the penalty. Twelve years of Fortune-level corporate tax experience.
Book a Consultation →