Audit Finding
OpenWrong tax treatment
TurboTax AI

Federal Module -- Refund Calculation -- Wrong tax treatment

The Claim
TurboTax's AI assistant told a user they were not receiving a refund because their $2,000 in withholding was less than the $1,000 in tax owed, when in fact $2,000 in withholding exceeds $1,000 in tax owed and would produce a $1,000 refund.
The AI inverted the basic refund calculation: a taxpayer receives a refund when total withholding exceeds total tax liability, not the other way around. Under IRC §31 and IRS Publication 505, federal income tax withheld is credited against the taxpayer's total tax liability, and any excess withholding is refunded. The AI's statement that $2,000 withholding is 'less than' $1,000 tax owed is arithmetically and legally backwards, and would cause a taxpayer to believe they owe money when they are actually owed a refund.
IRC §31 (Tax Withheld on Wages as Credit Against Tax); IRS Publication 505 (Tax Withholding and Estimated Tax); IRS Form 1040 Line 25a (Federal Income Tax Withheld) and Line 35a (Refund)
A small business owner or sole proprietor who relies on this inverted refund logic could fail to claim a legitimate refund, make unnecessary estimated tax payments, or incorrectly adjust payroll withholding, resulting in direct financial loss and potential underpayment or overpayment penalties.
Verdict
KKATC Tax Response
Note
Sourced from reddit candidate: https://www.linkedin.com/posts/nick-elprin-0b30a038_turbotax-adds-ai-that-gives-horribly-wrong-activity-7171372328747036672-mD_N
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AI tax error documented by @KKATCOfficial Audit Watchdog: Wrong tax treatment -- IRC §31 (Tax Withheld on Wages as Credit Against Tax); IRS Publication 505 (Tax Withholding and Estimated Tax); IRS Form 1040 Line 25a (Federal Income Tax Withheld) and Line 35a (Refund). Full record: https://www.kkatc.com/watchdog/turbotax-ai/turbotax-s-ai-assistant-told-a #IRSCode #SmallBusiness #TaxCompliance #AIAccountability #AuditWatchdog #KKATC #TurboTax #TurboTaxAI #Intuit
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